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For The Employer: How do You Spot and Confront a Procrastinating Employee?


How to spot:
  • The employee is always saying that he or she is working on a project but never gives you a true update or completion date.
  • You notice that the employee is always rushing at the last minute.
  • When work is completed, it looks rushed or is not up to the employee's capability.
What to do:

After observing and documenting a number of examples of poor work performance, it is now time to confront the employee.

The first step is to call a private meeting in order to bring up your observations.

The second step is to ask the employee if he or she has also noticed the same patterns that you have observed. Next listen to the employee's response for indications that the employee is either accepting responsibility or is attempting to ignore, blame others, or minimize their poor work performance. If the employee attempts to blame others or the company, help them focus on what is in their control to change about themselves. If the employee ignores or minimizes the problem, restate your observations and emphasize the importance of change.

The third step is to provide the employee with literature about procrastination. Call your Employee Assistance Program (EAP) and ask them to provide you with some appropriate literature.

The fourth step is to schedule a follow up meeting in one week to find out what the employee has learned from the literature, and what he or she plans to do to change.

If the employee voices other problems, besides procrastination, as the reason for why their performance has declined, e.g., depression, anxiety, or family problems. Suggest that the employee contact the company EAP to address those issues.

Finally, it is a good idea to end the meeting by saying something positive about the employee's overall attitude, past performance, or bright future.


For the Employee: Identifying and Taking Steps to Change Procrastination.


How to Identify:
  • Do you set unrealistically high standards that make it difficult for you to start a project?
  • Do you prefer to develop ideas versus work on any of the ideas you have developed?
  • Do you sometimes avoid a task because you fear failure?
  • Do you leave projects for the last minute hoping that time pressure will motivate you?
  • Do you avoid doing projects because you are angry that you need to do it?
  • Do you take on so many projects that you cannot focus on what needs to be done?
  • Is it easy for you to avoid work when there is something more enjoyable to do?
Common reasons for procrastination:

Learn how to change your type of procrastination by clicking on the hyperlink.

Perfectionism: A common reasons for procrastinating is perfectionism. Perfectionists avoid starting a task because they worry that they might fall short of their own high standards. Perfectionists will become absorbed in the details, attempting to control every aspect of the task and ignore moving a project along until the very last minute. The perfectionist does not have to face their fear of imperfection if the task does not get done.

Fantasizing: These individuals are better at day dreaming than in dealing with reality. People who fantasize find it difficult to turn their grandiose thinking into clear concrete plans for action. They make bosses happy with their great and grand ideas, but later make them frustrated with their lack of results.

Fear: This person actually procrastinates because they fear doing the task or project at hand. The task has moved them out of their comfort zone and the thought of doing it freezes them into immobility. You see this form of procrastination occur when a person delays making a phone call because he or she fears that the other party may not like what they have to say.

Crisis Maker: These people believe that they cannot get motivated until the very last minute. They are likely to make other people mad because they end up manufacturing a needless crisis in order to get the project finished. To start a task early just does not interest them.

Anger: The angry person resents having to do the task in the first place; therefore, they do not do it because of spite. By not working on the task they feel better than if they worked on it. If they do the task because they have to, it is likely to be done wrong or incomplete.

Overdoers: The overdoer avoids what they need to do by taking on other lessor important tasks or projects. In other words, they avoid the task at hand by doing more tasks. Hence, their excuse for why they are late is just having too many things to do.

Pleasure Seeker: This person's priority is to seek positive over negatives at all times. They delay because there are more fun things to do to fulfill their immediate gratifications than the project you gave them. These people turn in projects that obviously show that their heart is not in it.

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Perfectionism: If you procrastinate because you worry about not performing up to your own high standards, what you need to do is to start looking at the "shoulds" and the "oughts" and the "musts" that are telling you how perfect the project must be done. Instead subsitute word phrases such as, "It would be nice..." and "Hopefully it will turn out..." and "Lets see how it turns out...." Secondly, set up two deadlines. The first deadline being your own deadline date for the project and the second one being the real one. Your goal is to aim at meeting your own deadline, and your reward for meeting that deadline is that you can have extra time to make the project perfect.

Fantasizing: If you fantasize too much instead of working, it is time for you to come back down to earth. Hence your goal is to monitor your talk so you avoid biting off more than you can chew. Fantasize more in your head than out loud in a meeting. If you find yourself in a bind by not being able to produce what you convinced others of, go and tell them that you now realize your project needs to be broken down into smaller tasks, with the ultimate goal of getting the whole project done. In addition, set up earlier deadlines than what the real deadline is for the project. In that way, if you meet your early deadline, you will have time to attempt to expand the project into something bigger if you desire.

Fear: If you procrastination because of fear, first say to yourself that fear is good. Go ahead and say it, "Fear is good." Why? Because fear makes us grow the same way that water and sunlight make a plant grow. By overcoming fear we conquer it and defeat it. Next say to yourself it is best to defeat fear earlier than later. If you do not defeat fear earlier it will grow like a snowball going down hill. So as soon as you sense fear, that means "GO" and not "stop." Hence, just do it! Your reward for not procrastinating is a sense of relaxation that the fear is gone. Remember that 90% of what you worry about never happens, and the other 10% happens, but it is never as bad as you thought it would happen.

Crisis Maker: If you procrastinate because you are a crisis maker, your task is a difficult one because you have probably spent many years feeling thrilled by being under time deadlines. Hopefully, you have had a recent failure that is causing you to re-think your pattern of waiting to the last minute. Your task is to set and meet earlier deadlines and to create rewards for yourself for being done ahead of time. Perhaps you can reward yourself by going skydiving or mountain biking to help you get that adrenaline rush you crave.

Anger: If you procrastinate because of anger, work to shift your focus of anger away from the job task and onto the person that you feel angry toward. This might mean that you talk to the person that you feel angry towards, to attempt to resolve your feelings. If that is not possible, attempt to see a personal worth or reward in the project that you are doing. Attempt to see something that you can gain by doing it. After you have completed the project and are going over the outcomes with your supervisor, show pride in how well you completed it and talk about the enjoyment you attain by doing it.

Overdoers: Have the hardest time recognizing themselves as overdoers because to them everything is important. "How in the world could they ever let anything go," they tell themselves, "Just who else would do it!" Prioritizing and delegating and saying "No" are not the overdoers strong points. But that is exactly what they need to do! Get paper and pencil and force yourself to prioritize what is really important and what is just busy work. Yes, busy work. Tell yourself that you no longer have the excuse, "I was just too busy to get that project done."

Pleasure Seeker: Are you the grasshopper that played music all summer long while the ants stored away food for the winter time? Remember, rewards come after work and not before work, just as dessert comes after dinner. Usually the reward for not doing a task is the reward of avoidance of pain. The avoidance of pain is a powerful reinforcer to not start a task or project. In order to change, you will need to provide yourself with a positive reinforcer as soon as you start the task or project and at the completion of the task or project.



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